Pre-order FAQs
When will my pre-order ship?
Pre-orders ship in and around the estimated ship date on the product page, listed near the add to cart button.
What happens if I order other non pre-order items with my pre-order?
For environmental reasons, we ship all orders together once complete. So you order will be on hold until the pre-order ships. If you need assistance or need items sooner, please email us.
Can I cancel my pre-order?
Orders cannot be cancelled after being placed. Email customer love and we'll try our best to help.
Why is it on pre-order?
Due to demand and fluctuating supply chain timelines at our local factories, we offer select products on pre-order.
High quality, made locally
Effortless style, quality, comfort, ethics and (genuine) sustainability — we compromise nothing, so you don’t have to either. Proudly one of a handful of Women-owned certified B Corporations that's made in Canada.


Easy, Stress-Free Returns
Not that you'll be returning these. Trust us. But if you do happen to get the wrong size, it's no biggie. Send back your items within 30 days to receive an exchange or refund, hassle free.
Confused about fit?
Book a complimentary virtual fit appointment with a member of our team.
